Simplified Supplier Management
Welcome to TCI Companies’ Coupa platform—your all-in-one solution for managing purchase orders, invoices, and supplier details with ease. Whether you’re new to Coupa or looking for guidance on specific features, this page provides everything you need to streamline onboarding, ensure compliant e-invoicing, and optimize your operations.
TCI Companies’ latest billing addresses and tax identification numbers are available for each entity. Note: These are not shipping addresses. Physical invoices or documents cannot be mailed to these addresses.
For a complete list of locations and addresses, please refer to our TCI Locations Page.
To ensure timely processing, suppliers must follow these rules when submitting invoices:
- Submission Email: Send all invoices to apinvoices@tcilogistics.com.
- One Email, One Invoice:
- Each email should contain only one invoice (PDF).
- Do not include multiple attachments in one email.
- Do not combine multiple invoices into a single attachment.
- PO Number Requirement:
- Include the PO number on the invoice.
- If there are multiple billable lines on an invoice, the PO must be on each line.
- Requestor Name: Include the name of the TCI employee who requested the service or product on the invoice.
For Accounts Payable (AP) questions and correspondence, send all inquiries and statements to apinquiries@tcilogistics.com. Important: The AP invoices inbox is unmonitored – text in the body of emails sent to this inbox will not be seen. Use the AP inquiries inbox for correspondence.
TCI Companies only accepts invoices billed to an existing TCI entity:
- Transportation Commodities, Inc.
- Transportation Concepts, Inc.
- TCI Transportation Services, Inc.
- TCI Environmental Services, Inc.
- TCI Transportation Services of NorCal, LLC
- Titan Concepts International, LLC
- Transportation Resource Management
Invoices lacking the required details (such as PO number or requestor name) will be rejected and returned by the Accounts Payable team.
Payments are processed on Thursdays (once per week).
Coupa does not charge suppliers to use the CSP.
You must receive an invitation to join. For more information, email apinquiries@tcilogistics.com.
Log in at supplier.coupahost.com.
Contact apinquiries@tcilogistics.com to request account deactivation.
Coupa uses two-factor authentication (2FA) to enhance security. If you are locked out, follow the 2FA recovery process. See Enabling or Disabling Two-Factor Authentication for more information.
Check your spam/junk email folder.
Your account settings may have been deactivated by your customer. Contact your TCI Companies representative or apinquiries@tcilogistics.com to verify and resolve the issue.
Use Google Authenticator or your backup codes. If these are unavailable, contact TCI Companies at apinquiries@tcilogistics.com for assistance.
Report the error to TCI Companies’ Coupa team with a description of the issue and the actions you were performing. Screenshots are optional but helpful. Contact TCI Coupa support at apinquiries@tcilogistics.com.
TCI Companies’ latest billing addresses and tax identification numbers are available for each entity. Note: These are not shipping addresses. Physical invoices or documents cannot be mailed to these addresses.
For a complete list of locations and addresses, please refer to our TCI Locations Page.
To ensure timely processing, suppliers must follow these rules when submitting invoices:
- Submission Email: Send all invoices to apinvoices@tcilogistics.com.
- One Email, One Invoice:
- Each email should contain only one invoice (PDF).
- Do not include multiple attachments in one email.
- Do not combine multiple invoices into a single attachment.
- PO Number Requirement:
- Include the PO number on the invoice.
- If there are multiple billable lines on an invoice, the PO must be on each line.
- Requestor Name: Include the name of the TCI employee who requested the service or product on the invoice.
For Accounts Payable (AP) questions and correspondence, send all inquiries and statements to apinquiries@tcilogistics.com. Important: The AP invoices inbox is unmonitored – text in the body of emails sent to this inbox will not be seen. Use the AP inquiries inbox for correspondence.
TCI Companies only accepts invoices billed to an existing TCI entity:
- Transportation Commodities, Inc.
- Transportation Concepts, Inc.
- TCI Transportation Services, Inc.
- TCI Environmental Services, Inc.
- TCI Transportation Services of NorCal, LLC
- Titan Concepts International, LLC
- Transportation Resource Management
Invoices lacking the required details (such as PO number or requestor name) will be rejected and returned by the Accounts Payable team.
Payments are processed on Thursdays (once per week).
Coupa does not charge suppliers to use the CSP.
You must receive an invitation to join. For more information, email apinquiries@tcilogistics.com.
Log in at supplier.coupahost.com.
Contact apinquiries@tcilogistics.com to request account deactivation.
Coupa uses two-factor authentication (2FA) to enhance security. If you are locked out, follow the 2FA recovery process. See Enabling or Disabling Two-Factor Authentication for more information.
Check your spam/junk email folder.
Your account settings may have been deactivated by your customer. Contact your TCI Companies representative or apinquiries@tcilogistics.com to verify and resolve the issue.
Use Google Authenticator or your backup codes. If these are unavailable, contact TCI Companies at apinquiries@tcilogistics.com for assistance.
Report the error to TCI Companies’ Coupa team with a description of the issue and the actions you were performing. Screenshots are optional but helpful. Contact TCI Coupa support at apinquiries@tcilogistics.com.
Still Need Assistance?
For further support, contact:
Invoice, PO or payment related inquiries: apinquiries@tcilogistics.com
We’re here to help make your Coupa experience as smooth as possible!
Below is a collection of helpful videos, documentation, and walkthroughs from external sources to guide you through the Coupa platform. For further assistance, contact
